Patient Services Coordinator

Job description

What We Offer
Patient Services Coordinator
Position: Patient Services Coordinator IV
Location: Greensboro, NC
Department: Spine & Scoliosis Clinic
Employment Type: Full Time 40hrs per week /No Weekends/No Holidays
What You'll Do:
• Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues.
• Scheduling & Authorizations.
• Coordinate patient appointments, Referrals, and follow-ups to ensure seamless care delivery.
• Back up-front desk coverage for Check in and Check out.
• Foster a welcoming environment, making every patient feel valued and heard.
• Manage patient records, insurance information, and billing processes with accuracy and confidentiality.
• Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication.

What We're Looking For:
• High School Diploma or GED.
• Minimum of 3 years' experience in a medical office setting REQUIRED . Other related experience may be considered in lieu of medical office experience.
• Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding.
• Strong organizational, problem-solving, and communication skills.
• Ability to adapt to changing priorities and work collaboratively in a diverse team.

Why Join Novant Health?
• Competitive Compensation: Attractive salary with opportunities for advancement.
• Comprehensive Benefits: Medical, dental, vision, life insurance, and retirement savings.
• Professional Development: Access to continuous learning and career growth opportunities.
• Inclusive Culture: A diverse and inclusive work environment that values each team member.
• Work-Life Balance : Generous paid time off and wellness programs.

Job Opening ID
191640