Patient Service Representative

Job description

Overview
Department: St. Mary's Physician GroupEmployment Type: PRN
Shift Available: Days
Hours: 8-hour shifts, 7:30am – 4:00pm
Location: St. Mary's Physician Care, Oak Grove, MO.
We are seeking a Patient Service Representative, internally referred to as Patient Access Representative or Patient Registration Clerk, in our St. Mary's Physician Careoffice. As a Patient Service Rep, you interview the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits.
Responsibilities
• Interviews the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits
• Schedules patients in their clinic and assists with scheduling them in others
• Schedules patients for radiology appointments as requested by providers.
• Processes referals and schedules patients accordingly.
• Verifies insurance coverage, collects co-pays and prior balances from patients, reconciles and prepares deposits, and troubleshoots billing issues
• Greets and checks in patients and takes all incoming phone calls and routes to appropriate staff or initiates messages
• Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing
• Must be able to: (1) operate a computer to accurately input and retrieve data; (2) communicate with the population served, staff, and providers utilizing age specific techniques; (3) maintain proficiency in medical terminology; (4) project a positive and helpful attitude.

Qualifications
• Previous experience in a medical setting, preferred.
• Knowledge of medical terminology preferred.
• High School Diploma or Equivalent preferred.
• Customer Service experience preferred.

Here are some of the benefits of working at Prime Healthcare:
• Competitive compensation
• Medical insurance benefit plan
• 401K

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/
LI-SB4
Employment Status
Per Diem
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf