Patient Service Representative II - Heart Institute Ambulatory (Cardiac Surgery)

Job description

Job Description
The Department of Cardiology is committed to providing world-class care while engaging every patient with our high-caliber academic programs. Cedars-Sinai Cardiology is recognized as one of the top five programs in the nation, given our ability to combine the very best quality clinical care with leadership in cutting-edge scientific discovery, education, and training. As a result, all cardiology providers and team members are strongly dedicated to a mission of integrated clinical and research excellence. We invite you to join our team and our collective effort to continue making a positive difference for our patients and all communities affected by cardiovascular disease.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing in this role?
The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross- trained to cover multiple providers and is a resource.
These responsibilities include:
• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Qualifications
Required Qualifications:
• High School Diploma/GED.
• 2 + years of experience working with insurance companies and obtaining authorizations.