Patient Scheduling Representative 2 - Tghi Cbs Mammo

Job description

This role supports the Scheduling department by managing faxed prescriptions for upcoming or pending radiology exams. The position focuses on reviewing, categorizing, and routing incoming faxes to ensure accurate and timely scheduling support. The role involves frequent interaction with internal teams, physician offices, and patients.
What you will do
• Review incoming faxes received through the imaging fax server
• Categorize faxes by patient name, referring physician, and fax type
• Assign categorized faxes to the appropriate mailbox
• Print patient and physician communications from the imaging website
• Perform additional assigned duties as required

Education Qualifications
• High School Diploma or GED

Experience Qualifications
• Minimum of 1 years experience in an office setting

Skills and Abilities
• Excellent Verbal and written communication skills
• Ability to problem-solve in a fast-paced environment
• Excellent telephone etiquette and customer communication skills
• Basic organizational skills
• Attention to detail