Patient Scheduling - Phone Virtual Interview Events

Job description

Be the friendly first point of contact for patients and families to help connect them with exceptional care at UW Health.
Speak to a recruiter via phone about patient scheduling specialist / representative opportunities at UW Health.
Pre-scheduled Phone Interview Event Dates/Times
October 29 from 8:15 am – 12:00 pm
November 12 from 12:15 – 4:00 pm
November 19 from 8:15 am – 12:00 pm
December 03 from 12:15 – 4:00 pm
December 17 from 8:15 am – 12:00 pm
Work Schedule :
Hours may vary based upon operational needs of the clinic.
Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Help provide a remarkable experience for patients at UW Health.
We are seeking Patient Scheduling team members to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Complete multi-disciplinary scheduling.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Work Experience:
Patient Scheduling Representative:
Minimum – Six (6) months of previous experience in an office or customer service environment.
Patient Scheduling Specialist:
Minimum – One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Job Description - Patient Scheduling Representative
Job Description - Patient Scheduling Specialist
UW Hospital and Clinics benefits
UW Medical Foundation benefits