Patient Scheduler Coordinator

Job description

Your future role at a glance
• Location : Wichita, KS
• Facility : Via Christi Clinic
• Department : South Clifton OB GYN
• Schedule : Day Shift | Full-time, 40 hours weekly, Mon-Fri, 8:00am-5:00pm

Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University.
How you’ll make an impact in this role
• Drive Complex Surgical & Referral Coordination: Manage end-to-end scheduling for specialized OB/GYN and urogynecology procedures—including robotic, laparoscopic, labor inductions, and cesarean sections—while seamlessly coordinating referrals and appointments across healthcare providers and surgical facilities.
• Streamline Insurance & Approval Operations: Verify insurance eligibility and benefits, secure required prior authorizations, and manage appropriate approvals for schedule changes or cancellations to prevent delays in patient care.
• Maintain EHR & Data Integrity: Ensure all surgical cases, medical appointments, special instructions, and patient details are accurately entered into electronic health record systems while maintaining updated provider contact information.
• Ensure Protocol & Regulatory Compliance: Follow site-specific protocols and maintain precise, up-to-date documentation to ensure compliance while protecting patient confidentiality.
• Facilitate Multi-Team Communication: Serve as a central contact point among physicians, clinical staff, surgical facilities, and patients to convey schedule adjustments, authorization statuses, and pre- and post-operative instructions clearly.

What minimum requirements you’ll need
Education:
• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences:
• Previous medical or surgical scheduling experience required; OB/GYN or urogynecology experience strongly preferred.
• Strong background in insurance plans, payer requirements and obtaining prior authorizations.

Benefits that help you thrive
• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
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