Patient Representative - Pediatrics

Job description

Schedule: Full Time Weekdays – 8:30am-5pm
Location: Pediatrics
Pay Range: $14.41-$17.79 per hour.
Your experience matters
Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Representative joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Twin County Pediatrics is a friendly, compassionate team dedicated to creating a welcoming experience for every child and family who walks through our doors. We value teamwork, kindness, and a positive attitude while making a difference in the lives of our patients and families.
A Patient Representative who excels in this role:
• Performs receptionist, registration, and clerical duties.
• Ensures that all necessary patient demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles.

Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we’re looking for: Applicants should have a high school diploma or equivalent.
• Previous Medical Office experience is preferred.
• Strong computer skills required.

More about Twin County Regional Healthcare
Twin County Regional Healthcare (TCRH) is located in Galax, Virginia, which is in the center of the Twin Counties of Grayson and Carroll in Southwest Virginia. TCRH is a 141-bed facility that includes acute care, ambulatory care and emergency services. TCRH is considered a rural hospital that serves a large Medicare population, as well as, a total population of approximately 60,000. We operate within a 100-mile radius.
EEOC Statement
Twin County Regional Healthcare is an Equal Opportunity Employer. Twin County is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.