Patient Registrar

Job description

About the Role
The Patient Registrar is responsible for coordinating several duties simultaneously. The Patient Registrar will greet patients, check-in patients, answer telephone calls, and identify, register and maintain records of Hill Health Center patients. He/she is responsible for the input and maintenance of patient computer data to ensure compliance to registry operational standards and to meet the users of registry data.
Key Responsibilities
• Greetpatients andupdatesdemographic information into the computer system.Ensures to treatpatients and staff respectfully,courteouslyand appropriately
• Schedules patients into available Provider/Clinician appointment openings. Ensures to schedule appointments according to established procedures and guidelines of the department
• Verifiesvarious typesof insurance coverage asindicatedby CS-HHC billing procedure
• Collectspayment from patients for services provided. Verifies all financial information including insurance,co-paymentand self-pay
• Responsible for receiving telephone calls from patients and correctly and accurately records messages for Providers (Forappropriate department/site)
• Meets productivity standards and performs other duties asrequired

Required Qualifications
• High School Diploma/GEDrequired.
• Atleast one (1) year of office or medical experience is preferred.
• Excellent customer service skills with the ability to communicate effectively and in a confidential manner.
• Excellent interpersonal skills, organizational skills, and written and verbalcommunicationsskills are essential.
• Computer skills and data entry skills arerequired.Familiarity with Microsoft, Internet and E-mail is necessary. Ability to multitask whilemaintaininga calm, organized demeanor.

Why Join Us
Cornell Scott–Hill Health Center offers a competitive and mission‑driven environment with outstanding benefits, including:
• Above‑market, competitive salaries
• Sign-on bonus available for eligible positions and qualified candidates.
• Medical, Dental, Vision, Life Insurance, Short/Long‑Term Disability
• License reimbursement
• Eligibility for HRSA Loan Repayment Program may be available for qualified candidates.
• Public Service Loan Forgiveness (PSLF) eligibility is available through qualifying employment.
• Generous paid time off
• 401(k) with up to 5% match

CS-HHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.