Patient Experience Specialist II

Job description

Job Summary
Under general supervision, the Patient Experience Specialist performs clerical and general office work of moderate difficulty, registers and pre-registers patients, assists patients and guarantors with insurance, ensures that appointment is authorized, assists with account payment questions and collections, and prepares deposits.
Qualifications
Education
• Required
• High School Diploma, GED, or equivalent

Experience:
• Required
• One year of experience in a Clerical/General Office
• Preferred
• Knowledge of Medical Terminology
• One or more years of experience in Cash Handling

Certification/Licensure: N/A