Patient Access Specialist

Job description

Patient Access Specialist
Location: Spring Hill, FL
Make a Difference. Build Healthier Futures. Grow With Premier.
At Premier Community HealthCare Group, we believe access to affordable medication is an essential part of quality healthcare. As a Federally Qualified Health Center, we work to remove barriers and help our communities thrive. In this role, you’ll connect patients, providers, and our in-house pharmacy so patients can get the medications they need without falling through the cracks.
We are seeking a Patient Access Specialist who wants to:
✅ Help patients find affordable ways to access their medications.
✅ Build relationships with patients, providers, and pharmacy teams.
✅ Make the prescription process easier from referral through pickup or delivery.
✅ Support Premier’s mission of healthier communities.
If you’re passionate about helping people access the medications they need, we would love to connect with you.
What You’ll Do
• Coordinate prescriptions and referrals between providers and the in-house pharmacy.
• Connect eligible patients with pharmacy services and guide them through the process.
• Help patients navigate insurance barriers, prior authorizations, and assistance programs.
• Follow up on referrals, prescriptions, pickup, and delivery to keep care moving.
• Use Epic and pharmacy systems to track patient needs and prescription status.
• Support pharmacy operations and step in as a Pharmacy Technician when needed.

What’s In It for You
• Purpose-driven work that makes medication access easier.
• Daily opportunities to make a meaningful difference for patients.
• Collaboration with providers and pharmacy professionals.
• Exposure to pharmacy operations and medication assistance resources.
• The opportunity to help grow a service that keeps care close to home.

Qualifications
• High school diploma or GED; associate degree or pharmacy technician training preferred.
• Current Florida Registered Pharmacy Technician registration.
• Pharmacy Technician Certification (PTCB–CPhT).
• 1–2 years of pharmacy, patient access, medication access, or healthcare customer service experience.
• Working knowledge of prior authorizations and medication assistance programs.
• Ability to obtain and maintain Epic certification and annual compliance.

Bonus Skills
• Bilingual English/Spanish.

Join Premier: Where Your Purpose Takes Root
Bring your compassion, problem-solving skills, and commitment to patient care to Premier. Help remove medication barriers and make a real difference in the lives of the communities we serve.
We can’t wait to welcome you to our Care Team.
Working Conditions & Physical Requirements
• Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally.
• Extended sitting and computer use; standing and moving throughout the pharmacy and clinic.
• Possible exposure to contagious or infectious diseases.
• Travel between Premier locations as needed.