Patient Access Specialist I

Job description

Position Summary:
The Patient Access Specialist I (PAS I) will check-in patients upon arrival, identify correct patient information in Hospital Systems, verify patient demographic data, and edit as needed.
Qualifications:
Education:
• High School Diploma required.

Experience
• Two (2) years previous customer service/administrative clerical experience required.
• One (1) year experience in patient registration in a medical environment preferred.

Licensure/Certification/Registration
• Medical Terminology certification or equivalent preferred.

Duties & Responsibilities:
• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Accurately identify the appropriate account for patient visit and will present and educate patients on required forms and obtain signature as required by policy and procedure.
• Complete all check-in files and manage all appropriate processes specific to the patient and their visit.
• Collect and post co-payments and balances on accounts due.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.
• Proficient understanding and use of technology/PC skills required.
• Display exemplary core customer service skills.
• Complete other duties as assigned by department leadership.