Patient Access Specialist

Job description

Job Description Summary
Be the First Smile, the Helping Hand, and the Heart of the Patient Experience!
Are you an organized, detail-oriented professional who enjoys helping others and keeping a busy medical office running smoothly? MUSC Health is looking for a Part-Time Patient Access Specialist to join our Great Falls Primary Care team!
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC005380 MCRC - Great Falls Primary Care
Pay Rate Type
Hourly
Pay Grade
Health-22
Scheduled Weekly Hours
24
Work Shift
Job Description
In this role, you'll play an important part in creating a welcoming patient experience while supporting the daily operations of our clinic. From scheduling appointments and coordinating patient care to assisting with registration, billing, and office workflows, you'll help ensure patients receive efficient, compassionate, and high-quality service.
What You'll Do
• Patient Experience: Greet patients and visitors, manage check-in/check-out, answer phones, and provide exceptional customer service.
• Scheduling & Coordination: Schedule appointments, coordinate referrals and ancillary services, manage patient messages, and follow up on missed appointments.
• Registration & Financial Services: Verify patient information, collect co-pays and deposits, assist with billing, charge posting, and cash management.
• Clinical & Administrative Support: Prepare patient charts, review medical records, update medication lists, retrieve diagnostic reports, and assist with patient preparation and office procedures as appropriate.

Additional Job Description
What We're Looking For
Education: High School Diploma or GED required.
Ideal Candidate:
• Excellent communication, organizational, and customer service skills.
• Ability to multitask and prioritize in a fast-paced healthcare environment.
• Strong attention to detail and commitment to patient confidentiality.
• A positive attitude, team-oriented mindset, and passion for helping patients.
• Experience in medical office operations, patient registration, scheduling, or healthcare administration is a plus.

Why Join MUSC Health?
At MUSC Health, you'll be part of a team dedicated to providing exceptional care and making a difference in our community. We value collaboration, professional growth, and the important role every team member plays in the patient experience.
Ready to Make a Difference?
Join our Primary Care team and help make every patient interaction count!
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees