Patient Access Rep I
CalvertHealth · 2 openings
- Prince Frederick, MD
- $17–$23/hr
- Day shift
Job description
• JOB DESCRIPTION DETAILS
• Job Summary:
• Protects patient and hospital interests through excellent customer service for each patient, family member, visitor and staff during admission, registration and discharge processes and other job duties as assigned.
• Education:
• Position requires a high school diploma or GED.
• Registration/Certification/Licensure:
• Not listed
• Experience:
• 6 months of experience in a customer service position, preferably in healthcare.
• Other Requirements:
• Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
• Basic computer skills to include Windows, Microsoft Office, and internal computer systems.
• Basic knowledge of insurance plans, coverage types and medical terminology.
• Able to multi-task with numerous interruptions.
• Communicates effectively with all levels of staff and departments.
• Able to provide excellent customer service and communication skills that demonstrate the ability to adjust based on urgency of need.
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