Patient Access Associate Inova Cares for Families Spanish-English
- VA
- Full-time
Job description
Inova Cares for Families - Alexandria is looking for a dedicated Patient Access Associate to join the team. This role will be full-time day shift, Monday- Friday located at 4700 King St.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules.
Patient Access Associate Job Responsibilities:
Patient Intake, Registration and Documentation: Registers patients, verifies identity and insurance, collects basic information, enters demographics, and scans forms.
• Administrative & Technology Operations: Scans documents, answers phones, and uses electronic medical record (EMR) and eligibility tools.
• Case Management Tasks: Notifies case managers and documents referrals.
• Financial Counseling: Provides estimates and collects payments.
• Insurance & Contract Coordination: Verifies basic eligibility and coverage.
• Inquiries & Patient Concerns: Answers routine questions and escalates issues.
• Kiosk: Assists with check-in and troubleshoots basic issues at patient kiosks.
• Patient Communication & Advocacy: Provides appointment and billing information and offers empathy.
• Referrals: Documents and routes referrals.
• Scheduling: Schedules routine appointments.
• Transport: Requests routine transport and confirms details.
• Health Information Management (HIM) Coordination: Flags duplicate records and scans identification.
• Utilization Review Coordination: Flags cases needing review.
Minimum Qualifications:
• Education: High School Diploma or GED
Preferred Qualifications:
• Bilingual English-Spanish
Similar jobs
- Patient Services Representative - Physician Practice - Thoracic Surgery at St. Mary's Hospital — Bon Secours Mercy Health · Richmond, VA
- Enrollment Specialist I — Sentara Healthcare · VA
- Patient Services Representative - Physician Practice - Pediatrics of Mechanicsville — Bon Secours Mercy Health · Mechanicsville, VA
- Patient Access Specialist (Cardiology-Springfield) — Inova Health System · Springfield, VA
- Patient Access Specialist (Inova 360 Concierge Med - Fairfax) — Inova Health System · Falls Church, VA
- Patient Access Associate Specialist- Part Time — Ensemble Health Partners · Richmond, VA
More jobs at Inova Health System
- Supervisor Laboratory — Inova Health System · Falls Church, VA
- Respiratory Therapist 3 — Inova Health System · Fairfax, VA
- Med Hospitalist Mount Vernon (MD/DO) — Inova Health System · Alexandria, VA
- Manager Clinic Operations Management (Antenatal Testing-Alexandria) — Inova Health System · Alexandria, VA
- Laboratory Technician Assistant 1 PSC — Inova Health System · Falls Church, VA
- Director, Supply Chain, Inova Fair Oaks Hospital — Inova Health System · VA