Pathology Operations Manager

Job description

Overview
At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.
We are seeking a Pathology Operations Manager to lead the operational, technical, and regulatory activities of our pathology laboratory services. This leader is responsible for ensuring high-quality laboratory operations across a 24/7 environment while supporting staff development, quality initiatives, compliance standards, and the implementation of laboratory technologies across the WakeMed system. The Technical Pathology Manager will lead a team of supervisors and laboratory professionals and serve as a trusted partner to organizational leaders, physicians, and multidisciplinary teams.
What you'll do
• Lead the daily operations of pathology laboratory services, ensuring accurate, timely, and high-quality testing and results delivery across a 24/7 operation.
• Recruit, develop, coach, and support supervisors and laboratory team members while fostering a culture of quality, safety, and continuous improvement.
• Oversee department staffing, budgeting, labor management, regulatory compliance, quality assurance, and accreditation requirements.
• Evaluate, implement, and support pathology testing platforms and technologies across the WakeMed system while providing technical expertise to affiliated laboratory locations.
• Represent the laboratory on organizational committees, task forces, and interdisciplinary initiatives while collaborating with leaders across the health system.

Who you are
• Experienced laboratory leader with a strong background in pathology operations, quality management, and regulatory compliance.
• Skilled at leading and developing teams in a fast-paced healthcare environment.
• Knowledgeable in laboratory accreditation standards, quality assurance programs, and continuous improvement practices.
• Comfortable managing budgets, staffing plans, and operational performance metrics.
• Effective communicator who builds collaborative relationships across departments and levels of the organization.

If you're passionate about advancing laboratory excellence, developing high-performing teams, and supporting exceptional patient care, we encourage you to apply and join WakeMed.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
American Society for Clinical Pathology Required - Or National Credentialing Agency for Laboratory Personnel Certification Required
Education
Bachelor's Degree Life Science Required
Experience
5 Years Clinical - Clinical Laboratory Required - And 4 Years Management - Direct Area of Responsibility Required