Pain Center Rep 1

Job description

Job Number:
35207
Location:
Phoebe Putney Memorial Hospital
Street Address:
417 W 3rd Ave
City, State:
Albany, Georgia
Zip Code:
31701
Department:
PPMH PAIN MANAGEMENT
Shift:
Days
Job Type:
Full time
Posted Date:
2026-10-05
Job Description Summary:
Performs efficient comprehensive Clerical and Business office functions for the Pain Management Center. Including but not limited to:
Intra-department medical record management, data and charge entry, review and reconciliation. Patient schedule maintenance with
coordination of incoming and outgoing referrals. Act as concierge and primary contact for the department to all customers via
personal, telephone, mail and electronic communication
Description:
Pain Management Rep I
GENERAL REQUIREMENTS
Adheres to the hospital and departmental attendance and punctuality guidelines
Performs all job responsibilities in alignment with the core values, mission and vision of the organization
Performs other duties as required and completes all job functions as per departmental policies and procedures
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For nonclinical
areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.
WORKING CONDITIONS
General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids, or infectious organisms.
May be required to change from one task to another of different nature without loss of efficiency or composure.
Periods of high stress and fluctuating workloads may occur.
May be scheduled as needed including overtime
OSHA CATEGORY
OSHA Category II - Employees will occasionally be exposed to hazards such as blood, body fluids, or tissues.
EDUCATION REQUIREMENTS
High School Diploma or GED (Required)
EXPERIENCE REQUIREMENTS
1 - 2 years Clerical work experience. Proficient computer, phone and office equipment utilization. (Required)
CERTIFICATIONS AND LICENSURES
Required Certifications/Licensures: CPR (obtain within 6 months if individual does not have upon hire)
GENERAL SKILLS
Organizational Skills
Communication Skills
Interpersonal Skills
Customer Relations
Grammar, Spelling
Read , Comprehend Written Instructions
Follow Verbal Instructions
Basic Computer Skills
General Clerical Skills
PHYSICAL REQUIREMENTS
Have near normal hearing - Hear alarms, telephone, tape recorder, normal speaking voice
Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
Have good - manual dexterity and eye-hand-foot coordination
Ability to perform - repetitive tasks, motion
PHYSICAL DEMANDS
Standing - Occasionally within shift (1-33%)
Walking - Occasionally within shift (1-33%)
Sitting - Continuously within shift (67-100%)
Climbing - Occasionally within shift (1-33%)
Bending/Stooping - Occasionally within shift (1-33%)
Twist at waist - Occasionally within shift (1-33%)
Pushing/Pulling - Occasionally within shift (1-33%)
Lift/carry up to 20 lbs - Occasionally within shift (1-33%)
Lift/carry > 20 lbs with assistance - Occasionally within shift (1-33%)
Reaching above shoulder - Occasionally within shift (1-33%)