Operations Supervisor

Job description

Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide. To learn more about UC Irvine, visit www.uci.edu. Student Center & Event Services provides the campus community and its guests with a variety of services and venues for social, recreational, cultural, and educational pursuits and is the primary resource for individuals/groups interested in holding a meeting, seminar, summer conference program or other event at UC Irvine. Your Role on the Team The Operations Supervisor is responsible for efficiently planning, supervising, and completing all event set-ups, operations of the conference center, and staffing for some 50,000 to 70,000 events annually in multiple venues, including a 190,000+ square foot conference center. This role is primarily responsible for the operational activities related to event contractors to assure facility readiness and smooth operation of events, meetings, and conferences, which include, changeover, housekeeping, maintenance, equipment inspections and technical services. Oversee the opening or closing of the UC Irvine's Student Center, working schedule may vary depending on the number of or complexity of the events. Must be available to supervise during some holiday periods; Fourth of July, Christmas Day, Easter, New Year’s Eve and all other celebrative days (i.e. Mothers’ Day, Fathers’ Day) if required. This position requires advanced negotiating, logical/analytical skills. Responsible for developing and continuously improving the operations of the Center, including administrative duties, advanced audio-visual equipment and troubleshooting of on-site equipment as well as providing exceptional customer service to a variety of clientele. Work with staff to ensure that all conferences, meetings and specials events scheduled in the UC Irvine's conference center, classrooms, lecture halls, Aldrich Park, plazas, etc. are on time and in accordance to event contracts. Hire, train, and supervise a staff of approximately 150 students in performing a variety of duties. Oversee large equipment inventory control management system. Must be proficient in the use of audiovisual equipment and Conference Center’s computer software and systems preferable. In the event of an emergency work with UCI Police and Orange County Fire Authority to ensure patron and facility safety. What It Takes to be Successful Required: Working knowledge of supervisory principles, concepts and best practices and skill to select, lead, direct, mentor, and guide staff, taking corrective action as necessary. Relevant computer skills. Leadership skills, including skills to lead, direct, mentor, evaluate and motivate staff. Interpersonal communication skills to build and foster a collaborative and cooperative work environment to build and maintain good working relations at all organizational levels and with outside constituencies. Project management and organizational skills. Political acumen and skill in judgment, decision-making and problem recognition, avoidance, and resolution, including skill to take charge as required and direct people in a calm and professional manner. Written and verbal communication skills. Knowledge of customer service principles and practices. Audiovisual technical experience. Must have experience in inventory control. Basic mechanical skills to recommend repairs to conference center equipment. Must be knowledgeable in general PA systems, LCD computer/video projectors and computer equipment. Bachelor's degree in related area and / or equivalent experience / training. Professional experience as a manager or assistant manager. Experience in scheduling work force with for multiple and varying shifts each work period. Experience in managing multiple projects, research, prioritizing, and completion while staying within budget. Experience in principles and practices of emergency management, ensure fire and life safety systems are returned to full operating conditions. Driver's License: Required to hold a valid drivers license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program. Preferred: 4-6 years experience in managing large events. Total Rewards In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Schedule: This position follows a 4-day, 10-hour (10/40) work schedule, working Wednesday through Saturday from 6:00 AM to 4:30 PM. The expected pay range for this position is $32.42-$38.18 per hour ($67,700-$79,179.84 annually). Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or [email protected]. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization