Operations Manager

Job description

What You’ll Do
The Operations Manager works in collaboration with the Clinical Operations Manager to ensure
smooth and efficient day-to-day operations at their program. As a central partner to both the clinical and operations teams, the Operations Manager helps create a safe, responsive, and healing environment that allows staff to thrive and patients to feel supported every step of the way. Key responsibilities include:
• Hiring, training, scheduling, and supervising direct care staff to support the highest-quality patient care
• Collaborating in the client admission process to facilitate a smooth and compassionate transition into care
• Overseeing daily program scheduling to create a structured therapeutic experience for all clients
• Fostering a culture of accountability and excellence by ensuring compliance with all regulatory, licensing, and safety requirements
• Serving as a positive role model and mentor for direct care staff; providing feedback, coaching, and training
• Becoming certified as a CPI (Crisis Prevention Institute) Trainer within your first 30 days, after which you’ll lead and reinforce CPI and deescalation training across assigned teams

What Makes You a Great Fit
Education, Experience, License Requirements:
• High School Diploma or GED required.
• Bachelor’s Degree in psychology, counseling, or sociology preferred.
• Prior work experience in other behavioral treatment settings, a plus.
• Must have a valid driver’s license and be eligible for insurance coverage for driving the company’s vehicles.
• Must be minimum 21 years of age.
• Must become CPI and CPR certified within the first 30 days.

Compensation for this role ranges from $22.00- $26.00 per hour depending on education and experience.
We are committed to providing competitive and equitable compensation. An individual’s pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.