Medical Technologist II - CW Laboratory - Children's and Women's Hospital

Job description

Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
• The Medical Technologist II (MT II) demonstrate professional accountability and practices within the scope of licensure and competency by:
• Complying with and upholding all regulatory, accreditation, compliance, and organizational policies while performing duties in an ethical manner consistent with the organization's mission, vision, and values.
• Adhering to all hospital policies and procedures, including maintaining patient confidentiality and protecting sensitive information.
• Maintaining regular, reliable, and punctual attendance to support continuity of laboratory operations and patient care.
• Working assigned schedules, including weekends, holidays, overtime, and on-call responsibilities as required.
• Participating in the orientation, training, and mentoring of Clinical Laboratory Science students, new employees, and other laboratory personnel.
• Maintaining professional competency through continuing education, training, and adherence to current laboratory standards and best practices.
• The MT II provides high-quality laboratory services and contributes to positive patient outcomes by:
• Performing patient care and essential laboratory functions safely and effectively with minimal supervision.
• Utilizing proper body mechanics and safe work practices when moving equipment, supplies, and materials necessary to perform assigned duties.
• Evaluating, troubleshooting, and resolving problems related to the collection, handling, processing, and analysis of biological specimens.
• Performing routine, timed, STAT, moderate-complexity, and high-complexity laboratory testing according to established procedures and quality standards.
• Recognizing deviations from expected results and investigating discrepancies to ensure accurate reporting.
• Identifying, analyzing, and correcting technical or procedural issues while maintaining appropriate written and electronic documentation.
• Reporting critical values promptly and accurately according to laboratory policies and notification protocols.
• Maintaining laboratory instruments and equipment through routine maintenance, calibration, quality control, and troubleshooting activities.
• Operating and utilizing Laboratory Information Systems (LIS), Clinical Information Systems (CIS), hospital computer systems, and related software applications.
• Monitoring pending work logs and workload assignments within designated laboratory sections and documenting actions taken.
• Maintaining a clean, organized, and efficient work area by cleaning workstations, equipment, and instruments and ensuring adequate supply inventory.
• Using computer systems and electronic medical records responsibly while maintaining data integrity and confidentiality.
• Participating in quality improvement, safety, and regulatory compliance initiatives.
• Performing additional laboratory-related duties as assigned or required. The MT II demonstrates effective communication and customer service skills by:
• Communicating professionally, courteously, and effectively with physicians, patients, families, and members of the healthcare team in person, by telephone, and through electronic communication systems.
• Providing exceptional customer service by responding promptly to inquiries, concerns, and requests.
• Responding appropriately to overhead pages, Ascom communications, digital pagers, and other communication systems as required.
• Communicating critical information, testing issues, specimen concerns, and laboratory findings according to established protocols.
• Promoting collaboration and teamwork through effective interdisciplinary communication. The MT II maintains complete, accurate, and timely records by:
• Reviewing, analyzing, and documenting quality control data and taking appropriate corrective actions to maintain testing accuracy, precision, and reliability.
• Documenting laboratory results, quality assurance activities, instrument maintenance, corrective actions, and other required testing records in written or electronic formats.
• Recognizing abnormal, critical, or unexpected results and documenting actions taken in accordance with established laboratory protocols.
• Documenting customer complaints and all pre-analytic, analytic, and post-analytic testing issues, including registration and ordering errors.
• Completing Quality Service Reports (QSRs) for reportable events and ensuring issues are investigated, corrected, and resolved.
• Reporting significant issues to the appropriate supervisor when necessary and documenting all corrective and preventive actions.
• Maintaining documentation in compliance with hospital policies, accreditation standards, and regulatory requirements. The MT II contributes positively to the organization by:
• Accepting and completing assigned responsibilities professionally, cooperatively, and without conflict.
• Demonstrating teamwork through cooperation, collaboration, and assistance to coworkers to enhance departmental performance.
• Completing all mandatory departmental, educational, compliance, and hospital training requirements within established timelines.
• Practicing cost-conscious stewardship of laboratory resources, supplies, and equipment.
• Adhering to current Infection Prevention, Safety, Hazard Communication, and Environmental Health standards.
• Supporting organizational goals, performance improvement initiatives, and a culture of excellence and accountability. The MT II demonstrates the knowledge and competence necessary to provide services appropriate to the following patient populations:
• Neonate
• Infant
• Toddler/Preschool
• School Age
• Adolescent
• Adult
• Perimenopausal/Postmenopausal Adult
• Geriatric The MT II recognizes age-specific physiological, psychological, and developmental considerations that may impact specimen collection, testing, and patient interactions. Other Duties and Responsibilities
• Performs other duties and responsibilities as assigned or required.
• Participates in departmental, hospital, and interdisciplinary committees as assigned.
• Supports Performance Improvement, Quality Assurance, Patient Safety, and ICARE initiatives through quality measurement, data collection, process improvement activities, and team participation.
• Contributes to the achievement of departmental and organizational goals through ongoing engagement in quality and operational excellence initiatives.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
• Bachelor's Degree with major coursework in Medical Technology from an accredited institution as approved and accepted by the University of South Alabama and 2 years of experience as a Medical Technologist, which included performing in at least two or more laboratory specialties. Required
• Registry eligible with the American Society of Clinical Pathologists (ASCP) or American Medical Technologist (AMT) as a Medical Laboratory Technician or Medical Laboratory Scientist Required
• Comparable combination of education and experience may substitute for the above requirements.

Equal Employment Opportunity/Affirmative Action Employer
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.