Medical Receptionist Float (Central sites)

Job description

TRIA is looking to hire a Medical Receptionist to join our orthopedic frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.
The Medical Receptionist float will primarily report to a 3-4 site region on the east side, and could potentially be outside of that based on staffing needs, schedule is built out 2-3 months in advance.
Work Schedule:
Work hours will vary based on operational needs. Shifts are scheduled between 6:45 a.m. and 8:00 p.m. Monday through Friday, and between 7:30 a.m. and 8:00 p.m. on weekends.
Required Qualifications:
• Education, Experience or Equivalent Combination:
• 6 months related experience
• Licensure/ Registration/ Certification:
• NA
• Knowledge, Skills, and Abilities:
• Accurate computer/keyboarding skills required.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Preferred Qualifications:
• Education, Experience or Equivalent Combination:
• Some medical background preferred.
• Licensure/ Registration/ Certification:
• NA
• Knowledge, Skills, and Abilities:
• Strong verbal and written communication skills
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Ability to work in a fast-paced and structured environment.
• Ability to sit for long periods of time.
• Ability to key for long periods of time.

Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!