Medical Receptionist Bilingual Burmese/ Hakha Chin
- Indianapolis, IN
Job description
Description
Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist position at WindRose Health Network could be the job you are looking for.
We are currently seeking a Medical Receptionist that will work effectively within the WindRose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist that will be located in Marion County that is a good advocate for their patients, solution-oriented, honest and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.
JOB RESPONSIBILITIES:
Customer advocate who greets consumers and visitors in a courteous, welcoming manner, responds to incoming telephone calls by:
• Directing callers to appropriate Health Center staff
• Taking messages when appropriate
• Scheduling appointments, verifies registration information by validating and updating insurance/payer information and patient demographics.
• Collects patient co-pays or other payments.
• Assists with the patient check-out process including collecting payments, and issuing receipts.
Requirements
Education, Experience & Training:
• High School graduate or GED required; previous training in Customer Service skills related to telephone and/or Service Desk preferred.
• A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist/Interpreter in a health care service delivery setting.
• Experience with interpreting/translating is preferable.
• A qualified candidate should have a working knowledge of at least one word processing software package (preferably MicroSoft Word) and one spreadsheet development software package (preferably MicroSoft Excel).
• A working knowledge of at least one electronic medical record (EMR) is preferred.
• A qualified candidate must be fluent in English, Burmese, and Hakha Chin.
Benefits:
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid Training
• Vision insurance
Language:
• Burmese and Hakha Chin (Required)
Work Location: In person
WindRose is an Equal Opportunity Employer.
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