Medical Office Associate I, Per Diem, Float, Family Medicine, Northern NJ

Job description

• Answer phones and greet patients in a professional and courteous manner.
• Schedule, confirm, and reschedule patient appointments.
• Register patients and maintain accurate demographic and medical information in the EMR system.
• Verify insurance eligibility, collect co-pays, and assist with billing-related inquiries.
• Process referrals, prior authorizations, pre-certifications, and medical records requests.
• Maintain provider schedules and support daily office operations.
• Balance daily cash collections according to office procedures.
• Ensure patient confidentiality and compliance with HIPAA regulations.
• Perform other administrative duties as assigned.
• High school diploma or equivalent required.
• Previous medical office, healthcare, customer service, or administrative experience preferred.
• Knowledge of medical scheduling, insurance verification, referrals, and prior authorizations preferred.
• Experience working with electronic medical record (EMR) systems preferred.
• Strong communication, organizational, and multitasking skills.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Proficiency in Microsoft Office and standard office equipment.