Medical Lab Technician

Job description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
Department:
10907297 Specialty Consultants - Oxford
Work Shift:
Monday to Friday. No weekends.
Job Description:
The Medical Laboratory Technician at North Mississippi Health Services is responsible for coordinating the workflow of phlebotomists in the Specimen Processing area, ensuring accurate and efficient transportation of lab supplies and specimens, and following regulatory guidelines for specimen handling. This role involves effective communication with NMHS staff, patients, and family members, providing excellent customer service, and addressing service recovery when needed. The Technician plays a vital role in reporting accurate laboratory test results and maintaining quality control standards.
JOB FUNCTIONS
Supervision:
• Coordinates workflow of phlebotomists in Specimen Processing area.

Distribution and Transportation:
• Assures accurate and efficient transportation of lab-related supplies, equipment and specimens.
• Follows all laws and regulations in the processing and transportation of laboratory specimens.

Specimen Handling & Processing:
• Follows regulatory guidelines in handling/processing of laboratory specimens.
• Follows proper policy for accurate patient identification and labeling of all specimens.

Communication:
• Effectively communicate with all NMHS staff, patients, their family members and customers.

Customer Service:
• Uses AIDET as applicable.
• Attends CARES training.
• When necessary, assures proper service recovery is done for patients and/or caregivers.
• Answers telephone in an polite and efficient manner.

Employee Relations:
• Works as part of a team with all Pathology and NMHS employees.

Reporting/Recordkeeping:
• Assures department testing, applicable to their area, is reported in an accurate and timely manner.
• Assists with meeting goals of department Performance Improvement initiatives.
• Assures appropriate documentation of all required instrument monthly maintenance and quality control.

Education:
• Participates in continuing education programs to maintain and expand skills.
• Stays abreast of regulatory changes.

Regulation:
• Adheres to NMHS/NMMC Policies/Procedures/Guidelines.
• Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
• Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards.

Knowledge Skills and Abilities
• Good organizational and communication (written and verbal) skills
• Knowledge of and appropriate handling of biohazardous specimens
• Prioritize and organize daily work demands of area
• Evaluating processes and equipment for optimal organization and performance
• Communicates effectively
• Provides excellent service to internal and external customers
• Assuring quality control is acceptable and required maintenance is completed daily in work area
• Must have extensive contact with: Pathology Department and hospital staff (including physicians)
• Must have good written and verbal communication skills
• Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve

Note:
Willing to consider 10 years of experience in a clinic or hospital laboratory in lieu of certification.
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Standing . Frequently
• Walking . Frequently
• Sitting . Occasionally
• Lifting/Carrying . Frequently 50 lbs
• Pushing/Pulling . Frequently
• Climbing . Occasionally
• Balancing . Occasionally
• Stooping/Kneeling/Bending . Frequently
• Reaching/Over Head Work . Occasionally
• Grasping . Frequently
• Speaking . Frequently
• Hearing . Constantly
• Repetitive Motions . Constantly
• Eye/Hand/Foot Coordination. Frequently

Salary Range:
$19.24 - $28.85
Education:
Associate’s Degree | Medical Technology | Required
Certifications:
ASCP - Medical Technologist - American Society for Clinical Pathology, Driver License - MS DPS