Medical Director, Virtual Care

Job description

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Job Profile
Medical Director, Primary Care
Job Level
Senior Professional
Become a part of our caring community
As the Medical Director, you will be the designated physician leader responsible for Advanced Practice Provider (APP) collaboration, medical governance, and regulatory oversight across CenterWell Medical Group's virtual care organization.
You will provide physician consultation and clinical oversight to Nurse Practitioners and Physician Assistants, ensuring the delivery of safe, compliant, and high-quality care in a virtual environment. The Medical Director is accountable for the physician collaboration framework, oversight of the Variable Staffing Pool (VSP) physician model, and medical directorship responsibilities for designated legal entities.
As CenterWell Medical Group expands nationally, this physician leader will help design and maintain scalable collaboration and supervision structures that satisfy state-specific regulatory requirements, particularly in complex practice jurisdictions. You will partner closely with Compliance, Legal, Credentialing, Operations, and Clinical Leadership to ensure organizational readiness, regulatory compliance, and clinical excellence.
You will maintain a limited virtual clinical practice to remain connected to patient care delivery and evolving provider needs.
This is a fully remote role. You will report to the Regional Medical Director.
Main Responsibilities
APP Collaboration and Clinical Support
• You will be the primary physician collaborator and clinical resource for Nurse Practitioners and Physician Assistants practicing within CenterWell Medical Group.
• You will provide consultation and guidance for complex clinical cases, escalations, and scope-of-practice questions.
• You will establish and maintain standardized physician collaboration models across multiple states.
• You will promote evidence-based medicine and clinical practice consistency across the virtual care organization.
• You will support APP onboarding, education, and clinician development related to physician collaboration requirements.

Variable Staffing Pool (VSP) Program Leadership
• You will serve as the physician leader responsible for the Variable Staffing Pool (VSP) physician model.
• You will ensure adequate physician collaboration coverage to support APPs practicing across multiple markets and states.
• You will establish standards, expectations, and governance processes for VSP physicians.
• You will partner with workforce planning, credentialing, and operational leaders to forecast physician collaboration requirements.
• You will evaluate collaboration capacity, utilization, and effectiveness to support organizational growth and scalability.

Medical Directorship & Legal Entity Oversight
• You will be the Medical Director for designated CenterWell Medical Group legal entities.
• You will fulfill all physician oversight responsibilities required by applicable regulations, state medical boards, and organizational policies.
• You will ensure clinical programs operate following state and federal regulatory requirements.
• You will provide physician leadership during regulatory reviews, audits, accreditation activities, and compliance assessments.
• You will partner with Legal and Compliance teams regarding physician practice standards and regulatory interpretation.

Multi-State Regulatory Strategy
• You will maintain active physician licensure and qualifications necessary to support organizational operations in multiple jurisdictions.
• You will support physician collaboration and supervision requirements in states with complex regulatory environments.
• You will serve as an organizational subject matter expert regarding APP collaboration requirements, physician supervision regulations, and virtual care practice standards.
• You will advise leadership regarding regulatory considerations associated with market expansion, provider deployment, and legal entity structure.
• You will provide physician collaboration support for providers practicing in states where specific licensure, supervision, or collaboration requirements create additional operational complexity.

Clinical Governance & Quality
• You will support the development, implementation, and review of clinical policies and standards.
• You will participate in quality, risk management, and patient safety initiatives.
• You will review clinical trends, escalations, and provider feedback to identify opportunities for improvement.
• You will foster a culture of accountability, quality, and patient-centered care.

Direct Patient Care
• You will conduct virtual patient visits to ensure appropriate follow up care within care delivery workflows
• You will leverage direct patient care experience to inform program design, provider support models, and clinical governance activities.
• You will identify opportunities to improve the patient and provider experience in the virtual care model.

Required Qualifications
• You will have a Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution.
• You will have a Board certification in Family Medicine, Internal Medicine, Geriatrics, or related primary care specialty.
• You will have 10 unrestricted medical licenses and the ability to obtain more.
• You will have 5 years of clinical practice experience.
• Within the last two, you will have experience serving as a collaborating physician for virtual Advanced Practice Providers.
• You will have knowledge of telehealth, virtual care delivery, and value-based care models.
• You will have strong understanding of physician collaboration, APP practice regulations, and healthcare compliance requirements.

Preferred Qualifications
• You will have experience serving as Medical Director for healthcare entities operating across multiple jurisdictions.
• You will have experience in value-based primary care and senior-focused healthcare delivery.

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Use your skills to make an impact
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$223,800 - $313,100 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Referral Bonus Information
This requisition is not eligible for a referral bonus.
Application Deadline: 10-18-2026
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.