Medical Assistant - MA - Concierge Medicine

Job description

Location : Address
121 ST LUKES CENTER DR
Job Posting
We are dedicated to providing exceptional care to every patient, every time.
St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.
Position Summary:
St. Luke's Concierge Primary Care is seeking an experienced, highly motivated Concierge Medical Assistant to join our dedicated team in delivering an elevated, personalized approach to healthcare. Our practice emphasizes meaningful patient relationships, enhanced accessibility, proactive care coordination, and an individualized patient experience. With a smaller patient panel and a collaborative, team-based approach, our clinical staff have the opportunity to spend more time addressing patients' needs, anticipating concerns, and supporting their overall health and well-being. The Concierge Medical Assistant plays an integral role in both clinical operations and the coordination of patient care. Working closely with the physician, RN Nurse Navigator, and practice leadership, this individual provides comprehensive clinical and administrative support while assisting patients in navigating their healthcare needs both within the practice and throughout the broader healthcare system. The ideal candidate is an experienced clinical professional who demonstrates sound judgment, initiative, exceptional attention to detail, and a genuine passion for building lasting patient relationships. This position requires an individual who thrives in a collaborative environment, anticipates the needs of patients and colleagues, and takes personal ownership of delivering an exceptional patient experience. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.
Education, Experience, & Licensing Requirements:
Education: High school diploma or equivalent required. Completion of an accredited or recognized Medical Assistant training program preferred.
Experience: Minimum of 3 years of medical assistant experience in a physician practice or comparable outpatient clinical setting preferred. Experience supporting care coordination, patient navigation, referral management, or complex patient follow-up strongly preferred. Previous experience in concierge medicine, executive health, specialty medicine, or other relationship-centered healthcare settings highly desirable. Experience working closely with physicians and multidisciplinary clinical teams preferred.
Benefits for a Better You:
• Day one benefits package
• Pension Plan & 401K
• Competitive compensation
• FSA & HSA options
• PTO programs available
• Education Assistance

Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion