Medical Assistant Limited X-Ray

Job description

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Medical Assistant Limited X-Ray
Job Summary
The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care.
The MA – Limited X‑Ray performs limited capacity x‑ray procedures , supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.
Essential Functions
Limited X‑Ray Services
• Perform limited x‑ray procedures as permitted under North Carolina regulations
• Properly position patients and apply radiation safety and shielding protocols
• Perform x‑rays of:
• Upper extremities
• Lower extremities
• Chest
• Communicate x‑ray results to Medical Providers in a timely manner
• Complete daily equipment checks, quality assurance, and documentation
• Troubleshoot radiology equipment issues and submit service requests as needed

Patient Registration & Front Desk Support
• Register patients and collect required documentation and insurance information
• Verify insurance eligibility and collect co‑payments
• Schedule appointments and coordinate referrals
• Answer phones and respond to patient inquiries

Patient Preparation & Rooming
• Prepare patients for examination and collect medical histories
• Measure and record vital signs
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG)
• Communicate patient flow and care needs to providers and team members

Administrative & Clinical Support
• Maintain accurate documentation within the EHR
• Conduct patient courtesy call‑backs
• Perform opening and closing procedures, including cash reconciliation
• Maintain cleanliness and organization of clinical and front‑desk areas

Inventory & Supplies
• Stock exam rooms and clinical spaces
• Monitor inventory levels and submit supply requests
• Check expiration dates and ensure proper storage
• Perform other duties as assigned by leadership

Required Qualifications
Education
• High School Diploma or equivalent (required)
• Graduate of a Medical Assisting program (preferred)

Experience
• Medical Assistant experience required
• Experience performing x‑rays preferred

Certifications & Licensure
• Basic Life Support (BLS) required (American Red Cross or AHA)
• Limited Practice Radiographer certificate required
• ARRT Limited Scope of Practice in Radiography examination required

One of the following Medical Assistant certifications is preferred, but not required:
• CCMA – Certified Clinical Medical Assistant (NHA)
• CMA – Certified Medical Assistant (AAMA)
• NCMA – National Certified Medical Assistant (NCCT)

Knowledge, Skills & Abilities
• Knowledge of urgent care and medical office workflows
• Strong multitasking and time management skills
• Excellent interpersonal, written, and verbal communication skills
• Service‑oriented mindset with strong patient focus
• Proficiency with MS Office and electronic medical record systems
• Ability to work collaboratively in a fast‑paced clinical environment

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