Medical Assistant/Lab Tech

Job description

Community Clinic is a patient-directed Community Health Center which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role. We care. You belong.
Job Summary
Community Clinic is seeking a Medical Assistant for our Advanced Health and Wellness location in Fayetteville, AR. This is a full-time, M-F position with no nights or weekends required. The schedule will me Monday-Thursday 7:30 AM - 5:00 PM
Essential Job Functions
• Maintains patient flow during clinic so as to assure prompt service for patients.
• Obtains vital signs, measurements and laboratory tests accurately, as per protocol.
• Obtains chief complaint and reason for visit using excellent listening skills.
• Maintains exam room supplies and cleanliness for optimal efficiency.
• Assists as requested by provider in procedures and examinations within guidelines of certification and/or training.
• Translates written and verbal communication between patient and providers, nurses or ancillary staff, as requested by either the patient or staff and as skills allow.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.

Community Clinic Essential Competencies
• Service: Treats every patient and coworker with empathy, respect, and a genuine desire to help.
• Ownership: Takes responsibility for their actions, follows through on commitments, and upholds high standards even when no one is watching.
• Adaptability: Remains flexible, open to change, and willing to learn in order to meet the evolving needs of our patients, teams, and organization.
• Collaboration: Works together with openness and respect, shares information freely, and supports co-workers to provide seamless, high-quality care.
• Collaboration: Works together with openness and respect, shares information freely, and supports co-workers to provide seamless, high-quality care.
• Problem Solving: Approaches challenges with curiosity, finds practical solutions, and takes initiative to improve processes and patient experiences.

Role Specific Essential Skills/Competencies
• Knowledge of medical office procedures and patient care techniques.
• Proficiency in medical record systems and basic computer applications, such as Microsoft Office.
• Understanding of medical terminology and infection control practices.
• Strong interpersonal skills with the ability to provide excellent patient service.
• Demonstrated time management and organizational abilities in a fast-paced environment.
• Critical thinking skills for analyzing and resolving clinical and administrative challenges.
• Ability to perform care according to age-specific competencies.

Required Qualifications
• HS Diploma or equivalent required
• Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) required.

Preferred Qualifications
• Previous MA experience preferred
• Bilingual English & Spanish preferred

Why Work at Community Clinic?
• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
• Health, Vision, Dental and Life Insurance
• 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
• Paid Time Off and Holidays
• Employee Discounts for Care

Monday - Thursday 7:30 AM - 5:00 PM
40