Behavioral Health Clinic Medical Assistant

Job description

Description
The Medical Assistant is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize and respond to emergencies and demonstrate professional characteristics.
Clinical Responsibilities
Under the direct supervision and responsibility of a licensed physician, nurse practitioner or physician’s assistant may undertake the following duties:
• Perform clinical procedures to include

o Aseptic procedures
o Taking vital signs
o Preparing patients for the provider’s care
o Perform venipunctures and non-intravenous injections
o Observing and reporting patient’s signs and/or symptoms
o Administering basic first aid
o Assisting with patient examinations or treatments
o Operating office medical equipment
o Collecting routine laboratory specimens as directed by the provider
o Administering medications as directed by the provider (Exception: medications requiring dosage calculations)
o Performing basic laboratory procedures
o Performing office procedures including all general administrative duties required by the provider
If a licensed provider is not on-site, the medical assistant is prohibited from performing the following:
• Performing injections (medications and/or vaccines)
• Administering medications

Medical Assistant
• Prohibited from performing activities for which the unlicensed assistive personnel has not demonstrated competence

Additional Position Expectations and Responsibilities
• Act as first level contact for the providers and support staff in trouble shooting issues
• Ensure patients are properly checked in and out for clinical visits via Electronic Medical Record (EMR)
• Schedule follow up appointments for patients per provider’s direction
• Ensure patient documentation is fully completed and recorded via the EMR
• Schedule surgical bookings
• Ensure that external third-party documentation (i.e. labs, reports, consultations) are collected and sent to scan as appropriate
• Answer phones, check and return voicemail messages within 24 hrs.
• Respond to all correspondence and tasks via email, letter, fax and EMR communication within 48 hrs.
• Have knowledge of Universal Precautions and National Patient Safety Goals
• Be proficient in all computer software utilized for patient care
• Participate as a multi-disciplinary team within the scope of practice to provide patient care and other patient needs in a professional, safe and timely manner
• Complete all necessary documentation to include but limited to necessary documentation, lab logs, sample medication logs, refrigerator temp logs, and reports
• Keep Pod clean, restocking rooms as needed and assist with ordering supplies
• Communicate effectively with all members of the patient care team
• Other duties as assigned

Requirements
• High School Diploma or general education degree (GED)
• Current Basic Life Support (BLS) certification
• Good written and verbal communication skills
• Computer knowledge

Preferred Qualifications
• One year related work experience
• Certification by the American Association of Medical Assistants
• Registered by the American Medical Technologists
• Bilingual (English-Spanish or English-Navajo)

Physical Requirements
• Ability to stand, walk or view a computer screen for extended periods of time
• Ability to use hands and fingers to handle and feel
• Ability to reach with hands or arms
• Ability to perform repetitive hand and wrist motions for extend periods of time
• Ability to effectively talk and listen to patients

Relationship Reporting
• Reports Directly to the Clinical Supervisor