Manager - Reprocessing and Distribution Services

Job description

Responsible for the operations of assigned work areas with the goal of providing high quality, efficient and cost effective service to the organization with an emphasis on customer service. Plans, manages, coordinates and evaluates the operational functions within assigned work units. Provides analysis of work processes and financials data which lead to implementation of improved outcomes, products and service within assigned work unit. Ensures adequate equipment, linen and resources are available for work units to provide products and services as needed within assigned work unit. Provides leadership based on the vision, mission, philosophy and core values of the Department of RDS and Mayo Clinic. Applies current healthcare and business management theories in managing the support operation. Assists the Director in the development of and responsible for management of policies, procedures, quality assurance, education, process improvement and assigned finances in compliance with standards outlined by Mayo Clinic and regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc).
• High School diploma or equivalent.
• Five years of management experience and a bachelor’s degree in business administration, related field, or equivalent is preferred.
• Ability to work with a variety of data. This includes the ability to collect, compare, sort and organize information from several sources and communicate to others in a meaningful manner.
• Strong analytical, as well as interpersonal communication skills are necessary.
• Excellent organizational and written and oral communication skills are required.
• Previous supervisory experience or an individual with demonstrated leadership ability is required.
• Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet and computer data entry skills are necessary.
• Know of reprocessing principles, quality assurance, inventory control, and continuous performance improvement concepts is preferred.
• Must be able to read, write and understand English.
• Maintenance of CLLM (Certified Laundry and Linen Manager) or CRCST (Certified Registered Central Service Technician) required and must be attained within 18 months of hire or transfer.