Manager, Practice Operations-Anesthesia Services - SSO Dept. of Anesthesia Admin. - USA Health Shared Services

Job description

Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
• The following statements are intended to describe the general nature and level of work performed by individuals assigned to this position and are not intended to be an exhaustive list of all duties, responsibilities, or qualifications.
• Oversees daily administrative and operational support functions for Anesthesia Services across multiple hospital campuses and clinical locations.
• Supervises, develops, and evaluates anesthesia administrative support personnel and other assigned staff.
• Manages departmental position control activities, including position creation, modification, vacancy management, staffing plan maintenance, organizational structure updates, and workforce tracking.
• Coordinates recruitment, onboarding, transfers, promotions, personnel actions, and workforce administration activities in collaboration with Human Resources and department leadership.
• Coordinates cross-functional activities with internal stakeholders to support staffing, provider services, operational effectiveness, and departmental goals.
• Monitors departmental staffing levels, vacancies, turnover trends, workforce metrics, and succession planning initiatives to support operational and organizational objectives.
• Supports employee performance management activities, including evaluations, coaching, corrective action processes, employee development planning, and retention initiatives.
• Oversees administrative support operations and develops staffing coverage plans to ensure continuity of service across assigned facilities and departments.
• Coordinates provider onboarding, orientation, compliance tracking, operational readiness, and departmental integration activities for Anesthesiologist, CRNAs, and other assigned personnel.
• Maintains departmental personnel records, organizational charts, workforce data, reporting structures, and administrative documentation in accordance with organizational standards.
• Assists with the development, implementation, and maintenance of departmental policies, procedures, workflows, and operational standards.
• Conducts operational rounding and maintains visibility throughout anesthesia, perioperative, procedural, and support areas to assess operational effectiveness and identify opportunities for improvement.
• Supports regulatory compliance, accreditation readiness, audit preparation, and ongoing adherence to organizational, state, federal, and industry requirements.
• Partners with anesthesia clinical leaders to assist with survey preparation, compliance monitoring, and ongoing readiness efforts related to anesthesia services.
• Collects, analyzes, and prepares workforce, productivity, operational, and staffing reports for leadership review and decision-making.
• Monitors administrative workflows and departmental productivity measures and recommends process improvements to enhance efficiency and service excellence.
• Collaborates with physicians, CRNA leadership, nursing leadership, hospital administration, and support departments to ensure effective communication, coordination, and operational support.
• Assists with workforce planning, staffing analysis, employee engagement initiatives, leadership development, and retention strategies designed to support departmental growth and stability.
• Supports departmental projects, operational initiatives, system implementations, process improvement efforts, and organizational priorities as assigned.
• Ensures compliance with all organizational policies, departmental procedures, confidentiality requirements, and professional standards.
• Travels routinely between assigned hospital campuses, administrative offices, and clinical locations to support departmental operations and workforce management activities.
• Participates on committees, workgroups, task forces, and special projects representing Anesthesia Services and department leadership.
• Performs other duties and responsibilities as assigned in support of departmental operations, organizational priorities, patient care objectives, and the evolving needs of Anesthesia Services.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
• Bachelor's Degree in business or a healthcare related field and 4 years of directly related experience, 2 years of which were in a supervisory or managerial capacity Required
• Group practice experience is Preferred
• Directly related experience may substitute on a year-for-year basis for the required education Required
• Comparable combination of education and experience may substitute for the above requirements.

Knowledge, Skills, and Abilities
• Ability to learn and apply healthcare operations and physician practice management principles. HighAbility to learn and apply healthcare operations and physician practice management principles. High
• Ability to develop an understanding of anesthesia department operations, provider scheduling, and staffing models. HighAbility to develop an understanding of anesthesia department operations, provider scheduling, and staffing models. High
• Ability to effectively lead and coordinate teams across multiple hospital campuses and locations. HighAbility to effectively lead and coordinate teams across multiple hospital campuses and locations. High
• Ability to learn and apply financial management, budgeting, and resource stewardship principles. HighAbility to learn and apply financial management, budgeting, and resource stewardship principles. High
• Ability to understand and utilize productivity, workforce planning, and labor management concepts with clinical anesthesia leaders. HighAbility to understand and utilize productivity, workforce planning, and labor management concepts with clinical anesthesia leaders. High
• Ability to support Anesthesiologist, CRNAs, and multidisciplinary healthcare teams. HighAbility to support Anesthesiologist, CRNAs, and multidisciplinary healthcare teams. High
• Ability to establish and maintain collaborative working relationships with physicians, hospital leadership, and support departments. HighAbility to establish and maintain collaborative working relationships with physicians, hospital leadership, and support departments. High
• Ability to learn and apply project management and process improvement methodologies. HighAbility to learn and apply project management and process improvement methodologies. High
• Ability to acquire and maintain knowledge of healthcare regulatory, accreditation, and compliance requirements. HighAbility to acquire and maintain knowledge of healthcare regulatory, accreditation, and compliance requirements. High
• Ability to analyze operational data, identify trends, and develop actionable improvement plans. HighAbility to analyze operational data, identify trends, and develop actionable improvement plans. High
• Strong verbal, written, and interpersonal communication skills. HighStrong verbal, written, and interpersonal communication skills. High
• Ability to effectively manage conflict, facilitate problem resolution, and foster positive employee relations. HighAbility to effectively manage conflict, facilitate problem resolution, and foster positive employee relations. High
• Ability to learn and utilize Microsoft Office applications, healthcare information systems, and other business software. HighAbility to learn and utilize Microsoft Office applications, healthcare information systems, and other business software. High
• Ability and willingness to travel routinely between assigned hospital campuses and clinical locations. HighAbility and willingness to travel routinely between assigned hospital campuses and clinical locations. High
• Ability to lead through influence, exercise sound judgment, and effectively manage multiple priorities in a fast-paced environment. HighAbility to lead through influence, exercise sound judgment, and effectively manage multiple priorities in a fast-paced environment. High

Equal Employment Opportunity/Affirmative Action Employer
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.