Manager of Imaging Services (Winnie Palmer Hospital Outpatient Imaging)

Job description

Position Summary Position Summary Manages activities of team members providing imaging services under the direction of the Director, Imaging Services. Supports, plans, develops, organizes, and leads Imaging Services departments, ensuring continual, timely, and accurate services for patients and care teams. Schedule: Monday-Friday 7am-4:30pm The Orlando Health Winnie Palmer Hospital Outpatient Women's Imaging center is located at 105 W. Miller St., Orlando, FL 32806, just steps away from the Orlando Health Winnie Palmer Hospital for Women & Babies. Comprehensive Breast Imaging Center: Dedicated women's diagnostic and screening services. Mammography: Screening and diagnostic 3D mammography. Breast Ultrasound & Biopsies: Ultrasound-guided breast biopsies. Bone Density Testing: DEXA scans for bone density evaluation Preferred Qualifications Mammography certification (ARRT-M) and breast imaging experience strongly preferred. Bachelor's degree in Radiologic Sciences, Healthcare Administration, Business Administration, or related field. 2+ years of supervisory or leadership experience within an imaging department. Demonstrated experience with staff scheduling, productivity management, employee development, and performance coaching. Knowledge of Joint Commission, American College of Radiology (ACR), Florida Department of Health, and other regulatory standards. Experience with budgeting, quality improvement initiatives, accreditation readiness, and process improvement programs. Prior experience with Epic, PACS, RIS, and other imaging information systems. Strong physician relations and customer service skills. Responsibilities Education/Training Bachelor’s Degree required. Licensure/Certification BLS/Healthcare Provider certification. Must maintain one of the following: State of Florida Certified Radiologic Technologist license and American Registry of Radiologic Technologists (ARRT) certification; State of Florida Nuclear Medicine Technologist license and Certified Nuclear Medicine Technologist (CNMT) certification through the Nuclear Medicine Technology Certification Board (NMTCB); American Registry for Diagnostic Medical Sonography (ARDMS) certification; or Cardiovascular Credentialing International (CCI) certification. Experience Three (3) years of experience in Nuclear Medicine or an Imaging Services Department to include one (1) year of supervisory experience in a clinical setting. Mammo certification and experience is highly preferred Qualifications Essential Functions Manages the development and implementation of systems, policies, and procedures for effective delivery of imaging services in conjunction with other members of the hospital operations team. Coordinates scheduling and supervision of team members as appropriate to achieve operational goals. Meets regularly with the imaging leadership team to plan, revise, or implement new services, and/or policies and procedures. Meets regularly with team members to share information, provide guidance, and review and resolve issues. Participates in Process Improvement and Quality Management programs, ensuring compliance in assigned areas of responsibility. Ensures compliance with Safety and Infection Control practices and meets legal requirements within areas designated. Interviews prospective team members with other members of team and participates in their selection. Demonstrates leadership skills in both verbal and nonverbal communication behaviors. Manages various human resources functions including hiring, work assignments, development plans, coaching plans, and performance counseling. Plans and assists in the development of new programs, diagnostic services, team building and higher performance levels (Orlando Health Way). Takes responsibility for professional development of oneself and all staff members. Develops and maintains appropriate documentation of budgetary, procedural, performance, and regulatory standards. Effectively and accurately utilizes corporate imaging computer systems. Maintains open communication with hospital, referring, and department physicians to ensure proper imaging operations. Communicates and interacts closely with the Imaging Leaders, Physicians, Radiologists, and/or Cardiologists to ensure optimal patient/staff flow and resolves patient care issues. Adheres to Imaging and Corporate policies, procedures, the mission statement, and Commitment to Excellence standards. Works with site leadership to set standards that meet all regulatory bodies to include Joint Commission, Florida Department of Health, American College of Radiology and Nuclear Regulatory Commission. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. Maintains compliance with all Orlando Health policies and procedures, department guidelines, and education requirements. Other Related Functions Attends and conducts meetings with staff, physicians, and vendors as necessary. Ensures safe clinical practice by adhering to all regulatory requirements and infection prevention and control standards.