Manager Care Coordination

Texas Childrens Hospital

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Job description

We are searching for a Manager Care Coordination. Someone who provides day-to-day operational and people leadership for an assigned Care Coordination area, team, campus, or service line. The Manager translates departmental strategy into consistent frontline practice and is accountable for staffing, workload allocation, care progression, discharge planning, escalation of barriers, staff performance, documentation quality, productivity, and service outcomes. The position partners closely with physicians, nursing, social work, ancillary departments, Utilization Management, payers, and community resources to support safe and timely transitions of care.
Think you've got what it takes?
• Manages daily care coordination operations.
• Provides daily oversight of staffing, assignments, coverage, workload, productivity, and service delivery for the assigned area.
• Implements standardized workflows for multidisciplinary rounds, discharge readiness, patient and family communication, barrier escalation, and transitions of care.
• Makes routine operational decisions and escalates significant patient, staffing, compliance, financial, or service risks to the Director.
• Leads patient flow, discarge planning, and complex barrier resolution.
• Manages people performance and professional practice.
• Recruits, orients, coaches, counsels, develops, and evaluates assigned staff; addresses performance and employee relations issues using established processes.
• Bachelor's Degree in: Nursing (Required)
• Master's Degree in: Nursing (Preferred)
• BLS Basic Life Support , American Heart Association (Required)
• RN Registered Nurse , Texas Board of Nursing or Nursing Licensure Compact (Required)
• Nursing and care management, case management, utilization management, or care coordination experience (2 years Required, 3 years Preferred)

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