Learning and Development Specialist - Hourly

Job description

PURPOSE OF POSITION
The Learning and Organizational Development Specialist supports the administration of the Education and Development team.
QUALIFICATIONS
• High School Diploma required
• 2 Years customer service, symposium coordination, or education experience preferred, not required.
• Exceptional Customer Service.
• Excellent organizational skills and attention to detail.
• Strong in Microsoft Office Suite, including Word, Excel, Teams, and PowerPoint.
• Demonstrated excellent verbal and written communication and interpersonal skills.
• Comfortable with public speaking.
• Ability to multi-task and prioritize.
• Ability to think strategically.
• Possess analytical, instructional, interpersonal and speaking skills.
• Collaborates with all customers across the system.
• High level ability to manage confidential information.

RESPONSIBILITIES & EXPECTATIONS
• Coordinates live/virtual education/symposium offerings supported by the education team.
• Including (not limited to) coordinating with speakers, vendors, catering, outside attendance, contact hour support, and attendance of event.
• Coordinates New Leader Orientation course and leadership development.
• Assists in coordinating education reporting.
• Assist educators with Learning Management System (Relias).
• Interprets and supports education policies, procedures, standards, or regulations.
• Perform administrative tasks such as monitoring costs, setting up systems and equipment, coordinating data analytics/reporting.
• Assists in coordinating Aulttendence course attendance program.
• Coordinates, assists with planning, and supports organization and entity symposium and live education offerings.
• Ability to exercise independent judgement along with necessary supervision.
• Pursue continued development in areas of expertise. Support the department with the ability to support additional programs or efforts when necessary.
• Collects, compiles, and analyzes moderately complex data and information.
• Greets education customers in a courteous manner and responds with positive intent in a timely manner.
• Answers all incoming calls in a courteous and professional manner. Returns all outstanding questions, concerns etc.…within 24 hours.
• Data entry as related to department programs and responsibilities.
• Assists with other projects, performs other education duties and responsibilities as assigned.

SKILLS
• Must be detail-oriented to products and quality.
• Have ability to communicate effectively.
• Work effectively with coworkers
• Strong communication skills
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, identity, family status, gender, disability, or veteran status.

WORKING CONDITIONS:
• 8:00am – 4:30pm M-F or hours as required by the job. Occasional weekends and off -shifts
• Subject to frequent interruptions and changes in priority of duties throughout the day.
• Sitting/standing/moving about during working hours
• PHYSICAL REQUIREMENTS ADDENDUM
• PURPOSE : To identify specific functions job requirements and work environment factors that could affect job performance.

PHYSICAL DEMANDS
Never
Occasional
10-33%
Frequent
34-65%
Continuous
66% of the day
Remarks
Lifting
0-10 lbs
X
10-20 lbs
X
20-35 lbs
X
35-50 lbs
X
50-75 lbs
X
75-100 lbs
X
over 100 lbs
X
Forward
Reaching
X
Overhead
Reaching
X
Standing
X
Walking
X
Sitting
X
Climbing
Stairs/Ladder
X
Bending
Stooping
X
Pushing
Pulling
X
0-10 lbs
X
10-20 lbs
X
20-35 lbs
X
35-50 lbs
50-100 lbs
X
over 100 lbs
X
Grasping/repetetive
sustained
X
Fine motor
coordination
X
Vision: Near/Far
X
Hearing: ordinary
converstation/other
X
HAZARDOUS EXPOSURE CATEGORY –