Lead Phlebotomy Technician

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Lead Phlebotomy Technician
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Phlebotomy Transp Inpt-Main Campus Hospital
Job Code
C9994W
Shift
Days + Call
Schedule
3:00am-11:30am
Job Summary
Job Details
A caregiver who excels in this role will:
• Handle internal and external customer service issues/concerns and initiate any necessary follow-up.
• Communicate to the staff all procedural changes and/or problems pertinent to the delivery of healthcare.
• In the absence of Supervisor or Team Leader, serve as the point person for problem resolution in a timely manner.
• Collect blood samples from all patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection.
• Instruct patients in the proper technique for collecting various specimens.
• Process specimens and enter results for tests referred to reference laboratories.
• Deliver all samples collected to the Laboratory Accession Area for processing.
• Ensure safety and attend to any patient who faints or becomes ill.
• Coordinate orientation and training schedules.
• Assist Supervisor/Team Leader to ensure section is in compliance with accrediting and regulatory agency standards and safety guidelines.
• Assist in the training of Phlebotomy students and the orientation of new employees.
• Participate in and/or conduct in-services and continuing education programs.
• Attend workshops, seminars and lectures to keep current on new procedures and equipment.
• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.

Minimum qualifications for the ideal future caregiver include:
• High School Diploma/GED
• Two years of experience in a clinical laboratory
• Proficiency in infant and pediatric phlebotomy
• Demonstrated leadership and training experience

Preferred qualifications for the ideal future caregiver include:
• Associate’s Degree
• Phlebotomy Certification
• Fosters collaboration

Physical Requirements:
• Light lifting and carrying, under 15 lbs.
• Use of fingers and both hands required.
• Walking, standing and bending.
• Ability for rapid mental and muscular coordination simultaneously.
• Ability to differentiate color, hue, saturation and tones.
• Must have depth perception.
• Ability to communicate and exchange accurate information. In some positions, this includes receiving and recording information from patients at their bedside.

Personal Protective Equipment:
• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster .
Cleveland Clinic is pleased to be an equal employment opportunity employer.