Lead Laboratory Assistant and Phlebotomist

Job description

South County Health is an independent, nonprofit healthcare system serving southern Rhode Island for more than 100 years, offering comprehensive inpatient, outpatient, and home health services. South County Hospital is the only hospital in the Northeast—and one of just 19 nationwide—to have earned five-star CMS ratings for both Overall Hospital Quality and Patient Experience. The system has also earned several A grades from The Leapfrog Group for quality and patient safety, along with a five-star HCAHPS rating.
As a member of the Mayo Clinic Care Network, South County Health clinicians have special access to Mayo Clinic knowledge, expertise, and resources, including opportunities to consult with Mayo Clinic specialists, access clinical tools, and participate in education and professional development. These tools and resources complement our clinicians' local expertise and support high-quality, patient-centered care close to home, at no additional cost. South County Health combines this clinical excellence with a supportive work environment, competitive compensation, comprehensive benefits (health, dental, vision, tuition reimbursement, 403b, and PTO), professional development opportunities, and a commitment to work-life balance.
Job Summary:
Performs phlebotomy on all age groups, accurately uses the Laboratory Information System to register patients and process lab specimens, processes reference lab testing accurately and in a timely manner, and processes patient information at the request of laboratory customers.
Oversees the day-to-day operations of the designated laboratory location, including maintaining inventory and reporting problems/concerns to the Phlebotomy Team Leader. Assists with identifying process issues, finding solutions and implementing changes. Mentors assigned trainees.
Reports to: Laboratory Manager
Minimum Qualifications
At least two years of phlebotomy experience, graduation from a Phlebotomy school with successful completion of a clinical internship
Success Factors
• Able to obtain and process patient specimens with minimal difficulty or mistakes.
• Strong customer service experience.
• Previous experience with computers and Laboratory Information Systems and Electronic Medical Record Systems.
• Ability to complete both phlebotomy and registration.