Lead Behavioral Health Coordinator

Job description

HealthPartners Regions is looking to hire a Lead Behavioral Health Coordinator to join our outpatient Behavioral Health team in Lake Elmo! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
The purposes of this position are: To act as a team lead for the Development Pediatric team, to assure that established protocols and systems are maintained, to batch daily charges, to provide patient appointment scheduling, appointment referral administration/information, registration, and clinic reception services to designated area, and to perform related duties as assigned. Works with patients of all ages, primarily adults.
Work Schedule:
Monday – Friday 8:00AM – 4:30PM
Required Qualifications:
• Education, Experience or Equivalent Combination:
• High school diploma or equivalent
• Five years office clerical experience, including a minimum of two years in a medical office setting.
• Knowledge, Skills, and Abilities:
• Exceptional customer service skills (internal and external)
• Expertise use of computer, phone system and other office machines
• Knowledge of all policies, procedures and regulations relating to position and clinic assignment
• Ability to systematically and skillfully respond to telephone calls and customer requests
• Ability to work under pressure
• Attention to details in distracting environment

Preferred Qualifications:
• Education, Experience or Equivalent Combination:
• Experience in a healthcare setting and EPIC