Laboratory Support Technician

Job description

Department: Anatomic Pathology
Schedule
Full Time, Day Shift (80 hours biweekly)
General Summary
Performs a variety of general support and technical duties in specimen processing, send out testing, clerical office, blood resources, anatomic pathology, and/or a technical section. May function in on- and/or off-site service areas. May work any part of a 24-hour period. May perform occasional in-charge duties in the absence of immediate supervisor. Routinely obtains and disseminates information. May be required to accept on-call responsibilities. Medical Terminology understanding preferred
Essential Functions:
• Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results. May operate a variety of laboratory instruments. Holds in-charge responsibility when necessary.
• Performs quality control and instrument check procedures and maintains related records.
• Trains other employees in day-to-day procedures.
• May receive specimens into the laboratory, process specimens, deliver specimens to on- and off-site locations, store specimens for future analysis and dispose of specimens.
• May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations. May prepare/distill chemical solutions.
• Enters or retrieves data from established computer files.
• Provides complete and accurate instructions to patients and other customers of the laboratory.
• May review physician orders for supporting documentation.
• Resolves billing problems and/or receives insurance updates.
• Will complete additional departmental administrative responsibilities
• Pathology Transcription
• Receptionist duties

Common Expectations:
• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Maintains professional growth and development.
• Maintains required records, reports, and statistics as directed.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications
Minimum Education:
• High School Diploma or GED Required

Work Experience:
• 1 year Relevant experience. Required

Courses and Training:
• Medical Terminology. Upon Hire Preferred

Knowledge, Skills, and Abilities:
• Good communications and computer skills.
• Performs component preparation and platelet aphaeresis.
• Excellent interpersonal skills.