Laboratory Courier

Job description

GENERAL SUMMARY :
Drives a vehicle to pick up, deliver and properly store specimens and other materials. Establishes rapport with clients through timely service and a willingness to answer basic and/or account related questions while on site for pick up or delivery. Follows the proper procedures in conjunction with the established quality control requirements.
PRINCIPAL JOB FUNCTIONS :
• *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
• *Transports specimens and other materials to various client offices and laboratory sites via automobile.
• *Maintains a log of items received and delivered through the tracking system.
• *Services vehicle driven, such as checking fluid levels and replenishing fuel.
• *Communicates effectively with internal and external customers.
• Refers vehicle service issues to management.
• Must maintain confidentiality of patient and specimen information.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in meetings, committees and department projects as assigned.
• Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Knowledge of computer hardware equipment and software applications relevant to work functions.
• Ability to communicate effectively both verbally and in writing.
• Ability to perform crucial conversations with desired outcomes.
• Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.
• Ability to problem solve and engage independent critical thinking skills.
• Ability to maintain confidentiality relevant to sensitive information.
• Ability to prioritize work demands and work with minimal supervision.
• Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:
High School diploma or equivalent required.
OTHER CREDENTIALS / CERTIFICATIONS :
Valid driver’s license required. Verification and maintenance of responsible driving record per facility standards required.