IT Applications Analyst II

Job description

Overview
💻 Work Style: Remote
📍 Location: Jacksonville, FL
🕒 FTE: Full-Time (1.0 FTE)
⏰ Schedule: Monday – Friday
Analyzes user requirements and designs solutions to improve system functionality. Collaborates with cross-functional teams to implement and test software applications, troubleshoots issues to maintain optimal performance, and documents processes for user reference. Supports end-users through inquiry resolution, monitors application performance, and recommends efficiency improvements. Coordinates with vendors for software updates and assists in the development and execution of deployment plans.
Qualifications
Education
• High school diploma or equivalent required.
• Bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Intelligence, or a related field preferred.

Experience:
3+ years' experience analyzing and supporting IT applications Experience coordinating with vendors for updates and deployments
Licensure/Certification/Registration: Epic or other technical certification may be required for this position
Other Qualifications: Expertise in software testing, troubleshooting, and performance monitoring Strong user training and support skills
Knowledge of application security and compliance requirements
Education
• High school diploma or equivalent required.
• Bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Intelligence, or a related field preferred.

Experience:
3+ years' experience analyzing and supporting IT applications Experience coordinating with vendors for updates and deployments
Licensure/Certification/Registration: Epic or other technical certification may be required for this position
Other Qualifications: Expertise in software testing, troubleshooting, and performance monitoring Strong user training and support skills
Knowledge of application security and compliance requirements