Intern (Case Management)-Service Center

Job description

• JOB SUMMARY
• The Case Management Intern supports the Case Management staff by providing clerical support for the department’s Office Manager; Case Managers; Social Workers; and Utilization Review nurses. This role will learn and assist with the following; including but not limited to: arranging post-discharge services such as transportation; issuing Important Message from Medicare (IMM) Letters; Medicare Outpatient Observation Notices (MOON); providing updates to commercial payers; as well as necessary discharge planning updates to the hospital care team staff.
• JOB REQUIREMENTS
• Minimum Education
• High school diploma or equivalent required
• College Student
• Minimum Work Experience
• N/A
• Required Licenses/Certifications
• Not applicable
• Required Skills; Knowledge; and Abilities
• Competent computer skills with experience in: MS Outlook; MS Office (Word; Excel); internet navigation; clinical and financial based software preferred
• Knowledge of medical terminology helpful
• Must be able to work independently and must possess excellent verbal and written communication skills
• Ability to function as a team member and appropriately seek supervision as needed
• Demonstrate the ability to organize and prioritize
• Demonstrate the ability to interact with all levels of staff in a courteous and professional manner
• Designated Driver
• No
• OSHA Category
• 3 - Low Risk