Interim Risk Management Officer

Job description

Interim Risk Management Officer
• Serves as the organization's lead resource and point of contact for risk management activities and initiatives.
• Develops, implements, and maintains an enterprise-wide Risk Management Program.
• Reviews, investigates, tracks, and trends incident reports, patient complaints, adverse events, near misses, and sentinel events.
• Conducts investigations involving patient safety concerns, employee incidents, operational risks, and liability exposure.
• Prepares written investigative reports and corrective action recommendations for executive leadership and department management.
• Identifies recurring trends, systemic issues, and areas of organizational vulnerability and develops mitigation strategies.
• Presents investigation findings, trends, and recommendations to the Risk Management Committee and executive leadership.
• Maintains knowledge of and compliance with Federal Tort Claims Act (FTCA) risk management requirements.
• Serves as the organization's claims management point of contact and coordinates responses to professional liability matters.
• Ensures timely reporting of incidents and patient safety events to insurers, FTCA intermediaries, and regulatory authorities as required.
• Develops, implements, and monitors the Patient Safety Plan and coordinates organization-wide patient safety initiatives.
• Reviews patient satisfaction concerns with potential risk implications and coordinates appropriate follow-up activities.
• Partners with Credentialing staff to ensure providers are appropriately credentialed and privileged prior to the provision of patient care services.
• Promotes a culture of safety, quality improvement, accountability, and continuous learning across the organization.

Training and Education
• Develops and administers annual, risk management, privacy, and patient safey training programs.
• Provides ongoing education and consultation to leadership, providers, staff, contractors, and Board members.
• Ensures workforce awareness of organizational policies, regulatory requirements, ethical standards, privacy obligations, and reporting mechanisms.
• Promotes organizational accountability through education, communication, and engagement initiatives.