Intake Specialist

Job description

What You’ll Do
The Intake Specialist is the liaison between the Admissions Department and Program Staff.
Essential Duties:
• Act independently to recognize, acknowledge, and ensure clients engagement upon arrival.
• Establish rapport with clients, families, and other professionals.
• Facilitate all intake activities.
• Coordinate face-to-face assessments.
• Collect and ensure all admissions related paperwork is accurately completed.
• Generate EHR chart for all new admits.
• Conduct tours.
• Responsible for representing and introducing professionals, clients, and families to Newport Healthcare.
• Acclimate client into environment.
• Assist Admissions Department with over-the-phone assessments as needed.

What Makes You a Great Fit
• Associate degree or high school diploma and two (2) years of customer service experience required.
• Bachelor’s degree preferred.
• Two years’ experience in Admission and/or behavioral health preferred.
• Two years residential treatment or inpatient experience preferred.
• Associate degree or high school diploma and two (2) years of customer service experience required.
• Bachelor’s degree preferred.
• Two years’ experience in Admission and/or behavioral health preferred.
• Two years residential treatment or inpatient experience preferred.