Intake Department Assistant

Job description

Job Summary: The Intake Department Assistant coordinates forms and packets, supplies management, and mail management. Helps develop and maintain systems to assist Intake Assessment Coordinators. Facilitates project, data and report management. Enters and maintains data into computer as needed. Assists in record and project keeping for the Intake Department. Performs other duties as needed.
Education and Experience: Associate's Degree in related field preferred. Minimum one year of clerical experience required. Minimum one year healthcare, psychiatric or chemical dependency experience preferred.
Knowledge and Skills: Knowledge of medical terminology and hospital systems required. Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook). Operate and troubleshoot basic office and patient care equipment required for the position; perform required patient care activities related to the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Good eye-hand coordination. Good organization skills. Able to establish effective relationships with supervisors, employees, and outside agencies and ability to maintain confidentiality. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; receive and carry out instructions; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Preventive and Management of Aggressive Behavior (PMAB) required within thirty days of hire.