Hospital Unit Secretary, Jackson Behavioral Health, Behavioral Treatment Unit, Full-Time, Days

Job description

Jackson Behavioral Health Hospital
Department: Jackson Behavioral Health Hospital Behavioral Treatment Unit
Address:1695 NW 9th Avenue, Miami, Florida 33136
Shift Details: Day Shift Full-Time 3_3 Work Schedule 12 Hour Shift
Summary
Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions.
Responsibilities
• Prepares & maintains medical record: All pages are labeled.
• Places all forms, clinical reports & returning diagnostic studies accurately and timely.
• Copies appropriate sections and thins / breaks down charts as needed.
• Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate.
• Flags unsigned forms for signature, date, time.
• Follows up to ensure completion.
• Performs document scanning into electronic documentation management.
• Maintains and updates bed tracking system to accurately reflect patient status in a timely manner.
• Transfers and discharges patients in computer system.
• Updates unit census per entity standard.
• Enters patient or unit charges.
• Ensures computer census accuracy at the beginning, with transfers and end of each shift.
• Computer Physician Order Management responsibilities: Print forms.
• For consults documents: telephone called, date, time and the name of person spoken to.
• Ensures accuracy of patient status, i. e. observation, inpatient, telemetry, etc.
• Unit Operation: Assists nurse with patient's requests as needed.
• Assists in transport of supplies and specimens.
• May assist in the delivery of meal trays, nourishments and in the completion of the menus if applicable.
• Obtains updated OR schedule daily.
• Maintains cleanliness of unit and nurse station.
• Serves as a frontline ambassador.
• Greets all visitors to unit.
• Answers patient call system and telephones.
• Delivers message to the appropriate person.
• Maintains a working knowledge of printers and other clerical equipment used to perform job.
• Reports malfunctioning/tags broken equipment.
• Tracks equipment per unit/entity standard.
• Assists with materials management, including ordering supplies, forms, floor stock, etc.
• Orients new employees to the job.
• Assist in collection and storage of patient belongings.
• HUS staff in certain units may verify active diet orders with RN, as needed.
• HUS staff in certain units may assist with discharge and transfer of patients as needed.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.
• BH Unit specific criteria: Hospital Unit Secretaries in BH are not required to transport patients, assist with discharge and do not verify diet orders.

Experience
• Generally requires 0 to 3 years of related experience.

Education
• High School diploma is required.

Credentials
• American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
• Unit Specific Certification: Hospital Unit Secretaries working in any unit at BH are not required to have a Basic Life Support (BLS) certification.