Hospital Scheduler / Scheduling Associate

Job description

Employment Type:
Full time
Shift:
Day Shift
Description:
Position Purpose
Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.
What you will do
• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
• Contact and register all patients who have scheduled procedures and visits within the center
• Update patient records, demographic and financial information
• Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
• Collect, process and reconcile patient liabilities

Minimum Qualifications
• Minimum High School Diploma or equivalent required
• 2 years clerical experience in a medical field preferred
• Minimum of 6 months customer service experience required
• Knowledge of medical terminology preferred

At Trinity Health Of New England , we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.
Pay Range: $18.05 - $25.60 per hour
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our comprehensive benefits package includes:
• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health

Position Highlights and Benefits
• 40 Hours per Week - 1st shift (Days)
• Potential Saturday hours-- weekend differential applies
• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.