Hendrick Health Director- Compliance & Privacy

Job description

JOB SUMMARY
The Director; Compliance & Privacy leads the day-to-day design; implementation; oversight; and continuous improvement of Hendrick Health’s Compliance; Privacy; and Integrity Program under the direction of the Vice President of Compliance. The Director is accountable for the annual compliance risk assessment and work plan; investigation and hotline oversight; auditing and monitoring; corrective action governance; regulatory response coordination; policy and education strategy; program reporting; and the quality; development; and performance of department staff. The role serves as an operational compliance advisor and liaison to Legal; Human Resources; Finance; Quality; Risk; Information Technology; clinical and operational leadership; physicians; and governance committees.
Scope and Decision Authority
• Enterprise scope across hospitals; clinics; ambulatory; post-acute; home-based; employed provider; and other Hendrick Health operations.
• Accountable for prioritizing department resources; approving work products; assigning and escalating matters; and ensuring timely resolution of compliance risks within delegated authority.
• Leads high-risk; complex; systemic; or regulatory investigations and approves standard investigation methodologies and documentation expectations.
• Coordinates final privacy breach determinations; external notifications; legal interpretations; and regulatory submissions with the designated Privacy Officer; Legal; and leadership as required by organizational policy.
• Supervises department staff and establishes workload; quality; timeliness; development; and performance expectations.

JOB REQUIREMENTS
Minimum Education
• Bachelor’s degree in healthcare administration; business; nursing; law; public administration; accounting; or a related field required.
• Master’s degree or Juris Doctor preferred.

Minimum Work Experience
• Seven or more years of progressive healthcare compliance; privacy; audit; regulatory; legal; risk; quality; or healthcare operations experience.
• Three or more years of formal leadership experience with responsibility for staff; major programs; or complex cross-functional initiatives.
• Demonstrated experience leading investigations; regulatory responses; audits or monitoring; corrective actions; and executive reporting.
• Clinical or healthcare operational experience strongly preferred but not required when equivalent healthcare compliance expertise is demonstrated.

Required Licenses/Certifications
• Certified Healthcare Compliance (CHC) required
• Certified in Healthcare Privacy Compliance (CHPC); Certified in Healthcare Privacy and Security (CHPS); Certified Professional in Healthcare Quality (CPHQ); Certified Professional in Healthcare Risk Management (CPHRM); or comparable certification preferred.

Required Skills; Knowledge; and Abilities
• Advanced knowledge of healthcare compliance program principles; investigations; privacy; auditing and monitoring; corrective action; and regulatory response processes.
• Excellent judgment; credibility; integrity; discretion; and ability to manage sensitive and confidential matters.
• Strong leadership; coaching; delegation; conflict-resolution; and performance-management skills.
• Ability to interpret complex requirements; distinguish legal questions from compliance issues; and communicate practical operational guidance.
• Strong analytical; writing; presentation; and executive communication skills.
• Ability to manage multiple complex matters; competing deadlines; and enterprise stakeholders with minimal supervision.
• Proficiency with Microsoft 365 and working knowledge of compliance systems; dashboards; and data-driven program management.