Health Unit Clerk

Job description

Department: ER #7010
Shift: 12hrs, Nights.
POSITION SUMMARY: A Health Unit Clerk (HUC) duties include the organization and ordering of data related to patient care activities and patient education.
EDUCATION, EXPERIENCE & SKILLS:
• High School Diploma
• Able to read and write English.
• Knowledge of fax machine, intercom system, and telephone system.
• Medical Terminology class or one (1) year of experience in medical-related fields.

ESSENTIAL FUNCTIONS:
• Organizes and maintains unit files of unit forms, correspondences and directives. Organizes and maintains patient education materials.
• Maintains records of daily staffing variances. Assist with daily staffing.
• Acts as a receptionist. Exercises tact, diplomacy and judgment in screening phone calls communicating with vendors, physicians, nursing and ancillary employees.
• Prepares and collects data for studies.
• Requisitions supplies related to the management of the Department in a timely manner.
• Utilizes and participates in the Quality Improvement Process.
• Acts as an information conduit to members of the department, other departments, patients, visitors and physicians.
• Operates equipment related to communication and computer. Organizes a preventative maintenance and inventory file for department equipment related to administrative and patient care needs.
• Attends 75%, a minimum of six, staff meetings annually to be successful. Attendance to CPR class and orientation are mandatory.
• Keeps work area neat and organized. Organizes work and completes assignments in a timely manner. Ensures that utility room, kitchen, pantries, supply rooms and nurses lounge are maintained in a neat and orderly fashion.

OTHER RESPONSIBILITIES:
• Maintains records of repairs requested from various departments.
• Inputs data and orders into the computer system.
• Identifies and reports nursing service and facility trends and problems to the Department Director or designee and assists in their resolution.
• Able to adapt to change in workload. Able to perform in a precise and accurate manner in handling priority tasks.
• Acts as patient advocate for patient rights by initiating and maintaining confidentiality, privacy and safety for the patient.
• Demonstrates proficiency in managing resources, following policies and procedures, utilizing equipment in a safe manner. Actively contributes to cost controls by managing time, resources and supplies effectively.
• Maintains positive and caring interpersonal relationships with patient, families, and fellow employees.
• Accepts constructive criticism and incorporates suggestions into practice.
• Supports and promotes safety standards, identifies risk situations and intervenes appropriately.
• Knowledge and ability to apply ethical and legal principles to practice.
• Functions within limits of hospital and nursing department policies and procedures.
• Other duties as assigned from time to time.

SUPERVISORY RESPONSIBILITIES : None.
AGE OF THE POPULATION SERVED:
Newborn  Infant/Pediatric X Adolescent X Adult X Geriatric X  All No Patient Care
(7 years to geriatrics)