Health Services Associate, Full Time

Job description

Miami, FL Full-Time Breast Health Center
Monday - Friday, 8am - 4:30pm, Full Time
Summary
Health Services Associate performs a variety of clerical and medical support services for the efficient operation of the center.
Responsibilities
• Performs basic secretarial duties. Calls patients to schedule, confirm, and cancel appointments.
• Sort faxes daily and assigns to MD (return fax to sender once signed by provider).
• Ordering of supplies viva Lawson/Standard Registry. Daily reconciliations of charges.
• Blocks MD schedule (approved personal leave or unplanned leave).
• Assists in scheduling urgent testing by calling appointment line or appropriate department for urgent testing that needs to be scheduled or rescheduled.
• Assist in scheduling Managed Care patients (reviews list on a monthly basis and schedules patient to PCP).
• Print census daily.
• Daily and weekly productivity report.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs other related duties as needed.

Experience
• Generally requires 0 to 3 years of related experience.
• Bilingual Preferred
• Scheduling experience preferred

Education
• High School diploma is required.

Skill
• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions. Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.

Credentials
• Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.