Health Screener

Job description

Your job is more than a job.
This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
GENERAL DUTIES
• Greet patients, visitors, and guests in a friendly, courteous, and professional manner.
• Register and check in all patients and visitors using the hospital's visitor management system in accordance with established procedures.
• Verify patient appointments and assist patients with locating the appropriate departments, clinics, and service areas.
• Confirm visitor authorization before granting access to patients, following hospital visitation policies and established verification procedures.
• Ensure all patients and visitors complete the required check-in and screening processes before proceeding into the hospital.
• Provide directions, general information, and assistance to patients and visitors navigating the hospital campus.
• Maintain effective communication with patients, visitors, hospital staff, and team members.
• Maintain an organized, professional, and welcoming information desk environment.
• Provides patient information in compliance with the HIPAA requirements and organizational privacy policies.
• Assists in improving patient satisfaction. Anticipates family needs and resolves issues before they become major source of concern.
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS
• Required: High School Diploma/GED or equivalent OR 2 years of work experience.

REPORTING RELATIONSHIPS
• Does this position formally supervise employees? No

WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
About University Medical Center
University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.
Your extras
• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
• To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
• To ensure quality care and service, we may use information on your application to verify your previous employment and background.
• To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
• To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.