Health Information Management Clerk

Job description

Your experience matters
Highpoint Health – Winchester with Ascension Saint Thomas is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Health Information Management Clerk joining our team, you’re embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Join a close-knit Health Information Management team where collaboration and teamwork are part of the everyday culture. Our experienced team members are cross-trained to support one another, share responsibilities and provide coverage when needed. You'll join a welcoming department where employees work together, communicate across the hospital and take pride in maintaining accurate, accessible and confidential patient health information.
How you’ll contribute
A Health Information Management Clerk who excels in this role:
• Processes outpatient and Emergency Room medical record documentation from the Winchester and Sewanee facilities.
• Sorts and organizes medical record paperwork and identifies appropriate documentation for inclusion in the electronic medical record.
• Prepares and accurately scans applicable documentation into the Meditech electronic medical record system.
• Reviews and processes ER documentation, which represents a significant portion of the position's daily workload.
• Assists with Release of Information (ROI) requests received by the department in accordance with established procedures and privacy requirements.
• Participates in the department's rotating “fax day,” reviewing and appropriately processing incoming fax requests and documentation.
• Completes the department's monthly end-of-month death report.
• Assists with incoming department phone calls and appropriately responds to or routes inquiries.
• Provides courteous assistance to patients, visitors and other walk-in customers presenting to the HIM department.
• Maintains HIPAA standards and protects the confidentiality and security of protected health information at all times.
• Works collaboratively within a cross-trained HIM team and provides coverage for other departmental functions as needed.
• Performs other HIM-related duties as assigned.

What we’re looking for
Applicants should have a high school diploma or equivalent, required. Additional requirements include:
• Basic computer proficiency and ability to learn electronic medical record systems.
• Strong attention to detail, organization and accuracy when handling medical records.
• Effective communication and customer service skills, including the ability to assist callers and walk-in customers.
• Ability to handle confidential and protected health information appropriately.
• Ability to work both independently and collaboratively as part of a cross-trained team.
• Previous healthcare experience preferred, but not required.
• Previous HIM, medical records, hospital, nursing home/long-term care or other healthcare administrative experience is a plus.
• Familiarity with healthcare documentation, such as physician orders, is preferred.
• Previous experience with Meditech or another electronic medical record system is a plus.

Schedule: Full-Time - Monday–Friday, 8:00am – 4:30pm On-site
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

More about Highpoint Health – Winchester with Ascension Saint Thomas
Highpoint Health – Winchester with Ascension Saint Thomasis fully accredited by The Joint Commission and, together with the Sewanee campus, has earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Acute Stroke Ready Hospital Certification, reflecting its commitment to providing high-quality stroke care close to home.
EEOC Statement
“Highpoint Health – Winchester with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health – Winchester with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”